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FAQ

How long do it take to complete a cup?

The turn around time for a custom cup can take up to 1-2 weeks 

2

How long do it take to receive a decorative tray?

The turn around time trays can take up to 1-2 weeks

3

What if I want to return my item?

Because all items are customized for the purchasing customer there are no refunds or returns.

4

What if I received my item damaged?

If you received any damaged items please contact us Here and we can further assist you. Please Allow 24-48 hours in response.

5

I put in the wrong shipping address, what can I do?

If you put in the wrong shipping address you can contact us at Here. Please include the right shipping address and order number. Also allow 24-48 hours in response.

Let's Work Together

If you have any questions that was not answered feel free to contact us here, We can't wait to hear from you.

© 2022 by Cups and Tings

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